Privacy Policy
This Privacy Policy describes how Safar Drive India (referred to as "we," "us," or "our") collects, uses, and discloses information when you use our online platform and services, including accessing our site, using our rental services (such as Sports Car Rental, Luxury Car Rental, Standard Car Rental, Economy Car Rental, Self Drive Car Rental, Chauffeur Services, Airport Transfers, Corporate Car Rental, Long-Term Rentals, and other best car rental options), and interacting with us.
Information We Collect
We collect information to provide and improve our services. The types of information we collect include:
Personal Information: This is information that can be used to identify you. It may include your name, contact details (like physical address for billing or delivery), driver's license details, payment card information, date of birth, and other details necessary for vehicle rental and related services.
Vehicle and Rental Information: Details about your rental, such as the vehicle rented, rental duration, location of pick-up and return, mileage, and any incidents or traffic violations during the rental period.
Usage Data: Information about how you access and use our site, including your IP address, browser type, operating system, pages visited, links clicked, and the dates and times of your visits.
Location Information: If you use location-enabled features or our services involve knowing location (like pick-up/drop-off points), we may collect location information.
How We Collect Information
We collect information in the following ways:
Directly from You: When you book a vehicle, create an account, contact us, or otherwise provide information directly to us through our site or services.
Automatically: As you navigate through and interact with our site, we may use automated data collection technologies like cookies, web beacons, and other tracking technologies to collect certain information about your equipment, browsing actions, and patterns.
From Third Parties: We may receive information about you from third-party partners, such as payment processors, identity verification services, and affiliates who assist us in providing our services.
How We Use Your Information
We use the information we collect for various purposes, including:
To Provide Services: To process your bookings, manage your rentals, facilitate payments, provide customer support, and deliver the requested services (like airport transfers or chauffeur services).
To Improve and Maintain Our Services: To understand how our services are used, troubleshoot issues, perform data analysis, research, and testing, and develop new features or services.
To Communicate With You: To send you confirmations, updates, security alerts, and support and administrative messages related to your rental or account.
For Marketing and Promotions: To send you promotional communications about our services, offers, and news that may be of interest to you. You can opt out of receiving these communications.
For Legal and Security Purposes: To detect and prevent fraud, unauthorized access, and illegal activities, to comply with legal obligations, resolve disputes, and enforce our agreements.
Legal Basis for Processing (under GDPR and applicable laws)
We process your personal data based on the following legal grounds:
Performance of a Contract: We need your information to fulfill our contractual obligations to you, such as processing your vehicle rental booking.
Legal Obligation: We may process your information to comply with legal obligations, such as traffic regulations, tax laws, and court orders.
Legitimate Interests: We may process your information for our legitimate business interests, provided these do not override your data protection interests, such as improving our services, preventing fraud, or marketing our services to you.
Consent: Where required by law, we rely on your consent to process certain types of information, such as sending you direct marketing communications. You have the right to withdraw your consent at any time.
Sharing Your Information
We may share your information with third parties in the following circumstances:
With Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, insurance providers, and maintenance services.
For Legal Reasons: We may disclose your information if required to do so by law, court order, or legal process, or in response to a valid request from government authorities.
In Case of Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Affiliates: We may share your information with our affiliates for business purposes.
With Your Consent: We may share your information with other parties with your consent.
Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, please be aware that no security measures are perfect or impenetrable.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
The right to access: You have the right to request copies of your personal information.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal information, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: If we are processing your data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Third-Party Links
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us in writing at:
Safar Drive India
205,
Residency Road,
Bengaluru, Karnataka,
560025,
India.